My Story

Unity Resolution offers dedicated support throughout the mediation process, guiding clients towards mutually beneficial outcomes while maintaining a neutral stance to foster trust and cooperation.

I'm Lorraine Wynter, the founder of Unity Resolution, an independent mediation practice dedicated to helping individuals, businesses, organisations and communities navigate conflict and find constructive ways forward.

I am a professionally trained Civil and Commercial Mediator and a Registered SEND Mediator on the joint Civil Mediation Council (CMC) and College of Mediators SEND Register.

With over 22 years of experience in the NHS, including senior roles in commissioning, service transformation, governance and partnership working, I have worked extensively with professionals, organisations and communities to navigate complex challenges, manage competing priorities and achieve collaborative outcomes.

Alongside my NHS career, I bring experience in the housing sector through property management and my role as an independent member of Southern Housing's Resident Experience Committee. This has strengthened my understanding of housing-related concerns, resident engagement and the importance of effective communication in resolving disagreements.

My mediation experience includes civil and commercial disputes, community mediation and specialist SEND mediation. I am also a volunteer SEND Mediator, supporting individuals and families to address disagreements through impartial and structured mediation.

As a UK-based mediator with Jamaican heritage, I recognise the importance of cultural awareness, respect and understanding different perspectives. I am developing a practice that supports individuals and organisations across the UK, with an interest in cross-border matters involving the Caribbean.

My approach to mediation is grounded in impartiality, empathy and constructive communication. I believe that everyone deserves the opportunity to be heard and that, with the right support, even difficult conversations can lead to greater understanding and meaningful progress.

Based in Croydon, Unity Resolution provides mediation services across South London, with remote mediation available UK-wide.

Why Choose Us

• Accredited by the Civil Mediation Council

• Up to £1.5m indemnity insurance

• DBS checked, in line with safeguarding best practices for working with communities and vulnerable individuals